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Tenacity® Inc. specializes in customer retention management, helping businesses protect and grow client relationships with their Clients for Life® process. With over 35 years of experience and $23 billion in client contracts safeguarded, Tenacity’s approach—Assess, Create, Execute—has driven major successes, like boosting a healthcare system’s retention rate from 89% to 97.2%. Their proven strategies deliver measurable improvements in customer retention and profitability, making Tenacity a trusted partner for long-term business growth.
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