The Kenya Airways refund policy allows passengers to request a refund depending on the type of ticket purchased and fare conditions. Refunds can be made for unused or partially used tickets, though certain promotional or discounted fares may be non-refundable. To apply for a refund, passengers can visit the Kenya Airways website, contact customer service, or reach out to the ticketing office. Refunds are usually processed to the original form of payment, and service charges or cancellation fees may apply. If the flight is canceled or significantly delayed by the airline, passengers are entitled to a full refund. The Kenya Airways refund policy ensures fairness and transparency, offering flexible solutions for travelers needing to adjust their plans.
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