What is Customer Education & Training? Why is it Important?
Customer education & training are processes to impart essential knowledge. A business utilizes these to supply its audience with the know-how of using its offerings. These offerings can include products and services. Given the nature of their functioning, it can be important for a customer to go through each process in order to properly use a service or product.
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What is Customer Education & Training? Why is it Important?

For businesses, customer education & training are important processes that educate audiences about how to use products or services to derive their full potential.