What to Ask Before Signing an SLA for Managed Salesforce Services
Service Level Agreement, or an SLA in Salesforce Managed Services, is the operating manual for your Salesforce org. It defines what support actually means, how work will be prioritised, how quickly issues will be handled, and how both sides stay accountable. To read more click the link: https://articlescad.com/what-t....o-ask-before-signing